How Covid-19 Compressed Years of Digital Transformation into Months?
With the pandemic bringing the whole world to a standstill, businesses, organizations, health and educations have moved towards remote work. And the digitalization that was supposed to happen within a span of 4-5 years, has happened within 8 months after the whole world was brought under lockdown within the beginning months of 2020. The rate of digital transformation to cope with remote working is marvellous. And, the Covid-19 has shown that no two organizations can have the same digital needs and that it must be customized according to requirement.
What proves that digital transformation has happened and has made the world more advanced?
Transformation with Fast Tracking
With Covid-19 the initial outcome was forcing organizations into making difficult budget cuts. Also, it ensured that companies now fast-tracked their digital requirements and efforts to ensure customer needs could be maintained with less in-person interaction and satisfying remote work needs of employees. Most companies have worked towards improving their digital presence and customer experience. Digital initiatives that were being delayed have been accelerated.
Also, with the arrival of 2021, no one sees a decrease in digital needs and transformation, rather now many organizations are now going for dedicated teams stating it would be at the top of their priority.
Digitizing Experience of both Employee and Customers
This is one major change that has been witnessed. The digitalization of the customer as well as the employee experience would ensure that organization and work continue both during and post-pandemic. This would include data abstraction and allowing new capabilities which would deliver unified access and workflow that would be delivered via apps and mobile network.
Most of the organizations are now bringing a permanent change to how their organization would be working. This would cause a rise for a more flexible and scalable IT structure.
Workflow Made Intelligent
Digital transformation is possible with the help of automation, cybersecurity making digitalization secure and up-to the mark, responsive as well as intelligent. Many organizations are now working towards applying automation across all functions and departments of their business which would prioritize cybersecurity within the coming years.
As growing businesses are increasingly investing in Cloud, cybersecurity and all other exponential technologies, one has to remember who the end-users are who will be benefitting from it- the people. Therefore, making it friendly and flexibility should be a priority too. The digital tools should impart and get back positive employee feedback. In fact, these tools are becoming the focal point of innovation and productivity for people.
Engaging Workforce in Different Ways
With no workplace, many employees are suffering from personal stress and uncertainty. And, to provide a great working environment is a huge step in digital transformation as well. Now, the employee expects their employers to be more engaged in their mental and physical health and emphasize the skills they require to work remotely.
Therefore, digital transformation amidst Covid-19 has been a huge change where organizations have given prioritization to what the digitization is offering them and building their future on it.
The Business Experts Gulf - Bemea offer digital transformation for the benefit of your company or business. Our mission is to see you at the top and promote future growth.
